About

  • Quality full range supplier from the Basque country.
  • Established 175 years – Europes’ oldest bicycle manufacturer.
  • Stock held on high volume lines, other lines assembled to order.
  • Flexible production responding to market needs and demands.
  • A Workers Co-Operative since the 1930's - 100% owned by it's employees, many of whom are keen cyclists of course!



Prices & Categories
  • Kids / Commute / Road / MTB / E-bike 
  • From £179.99 to £8,999.99
  • Model year changes = July. 
  • 2-3 years typical production/selling cycle on frames.




Custom Assembly
  • MyO programme offers custom paint, components and Ergo
  • MyO Lite offers Ergo changes on mid range bikes
  • Many build/spec options on standard bikes 



Margins & Terms
  • Margins – competitive > high compared with industry averages
  • Standard 30 days. Up to 90 days credit on pre-orders.
  • No Input VAT as bicycles are shipped across borders (This does not affect your margin (cashflow is greatly assisted with 20% less outlay in stock)



Stock & Delivery
  • Stock held in Spain and Portugal at our volume and custom factories.
  • Average 3 days delivery time from shipping from Spain.
  • Average 5 days delivery time from shipping from Portugal.




POS
  • Posters
  • Banners
  • Flags
  • Swing tags
  • Bags
  • MyO colour swatches
  • Branded staff uniform



Contacts
Orbea UK, Highland House, 
165 The Broadway, 
London, SW19 1NE.

(calls to Spain are routed via London and cost the same as UK calls)




Website
  • www.orbea.com – for details of the bikes 
  • Once you are logged in choose "Marketing Content" to download
    • Product Images
    • Lifestyle Images
    • Videos
    • Technical 




B2B Access
  • You will automatically receive a login and password within 48 hours.
  • Orbeas' B2B is called "KIDE" - the Basque word for colleague - you will find it in the bottom right corner of the homepage
  • B2B access allows you to see stock, order bikes, check delivery times, see invoices.
  • NB - the default in B2B is to show SSP, please slide to "Net" when you want to see trade prices



Orbea Application Forms  
  • Please download complete and email/photo all 3 of these forms to rgrigorova@orbea.com, please cc jstyles@orbea.com 


  • Please post the originals to Orbea UK, Highland House, 165 The Broadway, London, SW19 1NE.
  • Direct Debit Payment (managed buy our 3rd party Gainsmore) is required to qualify for extended terms on pre-orders. It may be compulsory on new store applications (depending on your credit score).






Click and Collect
  • As an Orbea dealer you will automatically be included in Click & Collect unless you opt out.
  • You will receive your standard margin less a small % for exchange and transport costs.



Staff Purchase & Demo Bikes
  • Please do not place orders in B2B, your discount needs to be manually inputted.
  • Please complete the following form then photo/email to lchou@orbea.com, please cc jstyles@orbea.com 


ORBEA_uk_demo_form (1).pdf

ORBEA_uk_partner_form.pdf



Price List, Specs and EPOS File

  • For a trade price list and EPOS file, please email me or see trade prices in your B2B.




Warranty
  • Lifetime Frame Warranty* (if registered – else 2 years)
  • Please ensure you use the BICYCLE REGISTRATION button in B2B
  • Please register any warranty claims in B2B






Staff Training
  • Orbea Training - I can run through key product and system processes (Free)
  • Myagi Training - detailed model-by-model technical training is available on Myagi (Free)